Return policy
You have the right to return any item purchased directly from our website within 30 days of receipt.
The item(s) must be unused, in their original packaging or equivalent, and in the same new condition as when received.
Items purchased directly from our website must be returned to our warehouse for a return to be registered; they cannot be returned to a local retailer.
We will refund the item upon receipt of the return package.
Please note that you will be responsible for any shipping costs incurred in returning the package. If the services of your local carrier are too expensive, we are able to offer you to have the goods collected by our carrier: the rate is according to the weight of the item. In this case, please contact our team at specifying your order number.
Lygostore cannot be held responsible for the loss or breakage of one or more items during the return of the package.
For any return request, you can contact us via our contact form or by email.
The item(s) must be unused, in their original packaging or equivalent, and in the same new condition as when received.
Items purchased directly from our website must be returned to our warehouse for a return to be registered; they cannot be returned to a local retailer.
We will refund the item upon receipt of the return package.
Please note that you will be responsible for any shipping costs incurred in returning the package. If the services of your local carrier are too expensive, we are able to offer you to have the goods collected by our carrier: the rate is according to the weight of the item. In this case, please contact our team at specifying your order number.
Lygostore cannot be held responsible for the loss or breakage of one or more items during the return of the package.
For any return request, you can contact us via our contact form or by email.